Bali International Airport (DPS), operated by PT Angkasa Pura I, runs from two passenger terminals, a Domestic terminal and an International terminal, handling flights across Indonesia and to Asia, Australia and the Middle East. Each terminal splits into a landside zone (open to anyone, with check-in, car-hire desks, ATMs and cafés) and an airside zone past security, reserved for passengers with a boarding pass. Knowing which terminal you need, and which side a service sits on, saves time: you cannot, for example, reach the duty-free shops until you have cleared the screening point.
Facilities at a glance
| Facility | Where in the terminal |
|---|---|
| Check-in & airline desks | Departures hall, landside |
| Duty-free & shops | Airside, after security |
| Restaurants & cafés | Both landside and airside |
| Car-rental & taxi desks | Arrivals area |
| ATMs & money changers | Landside |
| Free Wi-Fi | Throughout the buildings |
Arrivals flow
Passengers landing at DPS follow a fixed sequence. After leaving the aircraft you reach immigration (with Visa on Arrival counters for those who need them), then baggage claim, then the customs channel, before stepping into the public arrivals hall. That hall is where the official taxi counter, car-rental desks and transfer meeting points sit. For the full landing routine, including visa on arrival, the customs declaration and the Bali tourist levy, see our arrivals guide.
Departures flow
Leaving the island works in the opposite direction. You start at the check-in or bag-drop desks in the departures hall, move through security screening, and only then reach the airside area. Beyond the gates you will find duty-free shopping, a good choice of cafés, bars and restaurants, souvenir counters stocking Balinese crafts and coffee, and seating near the boarding gates. Because shopping and dining sit past the screening point, it pays to leave spare time after security rather than dashing straight for the gate. Our departures guide covers recommended arrival times in more detail.
Services & accessibility
Everyday essentials are covered landside. You will find:
- ATMs and money changers
- Cafés and a selection of shops before security
- Free Wi-Fi reaching across the buildings
- Mobility assistance for passengers who need it, which you should request through your airline in advance rather than on the day
Signage runs in Indonesian and English, and staff in the tourism-facing areas commonly speak English. One caveat worth noting: opening hours for individual shops, restaurants and lounges shift with the flight schedule and the season, so the airport's official channels are the place to confirm exact times close to your travel date.
The Bali Airport map draws the same layout as diagrams: the two terminals as separate zones, the arrivals hall with immigration, and the departures side with check-in and security.
